|EMS PI Description and Resources|
EMS Performance Improvement is...
EMS Performance Improvement (PI) is the process of applying knowledge, data, and experience to evaluate and improve EMS service delivery, personnel performance, and clinical care.
Performance Improvement Helps EMS By...
Does Your Program Meet State Guidelines?
12 VAC 5-31-600. Quality management reportingAn EMS agency shall have an ongoing Quality Management (QM) Program designed to objectively, systematically and continuously monitor, assess and improve the quality and appropriateness of patient care provided by the agency. The QM Program shall be integrated and include activities related to patient care, communications, and all aspects of transport operations and equipment maintenance pertinent to the agency's mission. The agency shall maintain a QM report that documents quarterly PPCR reviews, supervised by the Operational Medical Director.
How Does Your PI/QI Plan Work?A PI/QI program is not meant to serve as a watchdog for big problems. A good PI/QI program tracks information that can be used to improve the overall effectiveness of your agency.
Performance Improvement Resources
A Leadership Guide to Quality Improvement for Emergency Medical Services Distributed by the National Highway Traffic Safety AdministrationImproving Quality in EMS National Association of EMS Physicians Prehospital Systems and Medical Oversight National Association of EMS Physicians